Frequently Asked Questions

What is TRIPPONGO.COM?

TRIPPONGO is a market place where you can meet different TRAVEL AGENTS across the world and view various travel packages which have been carefully designed and chosen by our expert team to cater to the needs and tastes of everyone.

Our team will be continually adding new exciting packages to meet the every-changing needs/tastes of our customers.

How TRIPPONGO is different from other Travel Sites?

TRIPPONGO is a one stop for all your travel needs. At one place, you can meet different travel agents from across the world and can see different travel themes instead of visiting multiple portals.

Since you are getting the package from the B2B agents, you are assured of a very competitive price and unmatched service.

Do you customize the Package?

Yes, we do customize the packages according to customer’s budget and taste.

Are these Agents are trusted ?

Yes. Multiple levels of screening will go into before we zero in on our TRAVEL AGENTS and taking them on Board to provide our customers the best.

How safe is my Payment ?

Your payment is 100% safe, TRAVEL AGENTS can’t make any changes to your Package without your knowledge and acceptance.

We release the payment to our agents only when you check in the Hotel.

What are the Payment Options in TRIPPONGO?

We have different payment options viz.,

> ONLINE TRANSFER
> DEBIT CARD / CREDIT CARD
> NEFT

What is the cancellation policy ?

Please check our Cancellation Policy page for more details (or) simply Click Here.

In how many days I will get the refund?

All refunds are settled within 3 weeks from the date of cancellation of the Trip.