CUSTOMER SERVICE

We provide 24/7 support to our clients to select or to Book their Holiday packages through us. Our team is well trained and experienced in the travel industry, their valueble suggestions will help you in selecting the right destination and the Travel agent. We offer Service with a Smile.

 

  • Check-In Confirmation

    Before the commencement of your journey, our vendor team will co-ordinate with the hotels and confirm your bookings and the Check-In information is forwarded to you. This will help the travelers to have a hassle-free Check-In. In case of any difficulty, our customer support team will always be available to assist you suitably, though such situations never arise.

  • Easy Cancellation Policy

    Cancellation Made Easy. Once a Cancellation Request is made by the customer with a reasonable time frame, our Vendor will work on it and do the needful. Your refund is done subsequently with minimal charges, applicable if any, for the chosen destination.

  • Share Your Experience

    Travelers are requested to share their experiences at the space provided for the purpose on our website which helps us to understand the ever-growing demands/needs of our customers and to provide BETTER service all the time. Your valuable suggestions are welcome which will motivate us for continous improvement.

  • Rating The Vendor

    At the end of the trip, you are requested to take few minutes to rate your vendor based on the services you were provided. This will help other customers to choose the right vendor and also helps the vendor rated low, to improve their service.